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Terms and Conditions

📄 Terms and Conditions

Welcome to Desi Raga. By accessing or purchasing from our website [www.desiraga.com], you agree to the terms and conditions outlined below. Please read them carefully before placing an order.

1. General

  • Desi Raga is operated by Anaadi Ananta Naturals Private Limited, based in Hyderabad, Telangana, India.

  • These Terms govern your use of our website and services.

  • We may update these Terms from time to time, and continued use constitutes acceptance of any changes.

2. Eligibility

  • You must be at least 18 years old to purchase products.

  • You agree to provide accurate, current, and complete information during checkout.

3. Products

  • All products are handcrafted in small batches using natural, Ayurvedic ingredients.

  • Minor variations in color, texture, or fragrance may occur due to the artisanal nature of our process.

  • Our products are for external use only. Please perform a patch test before use.

4. Orders and Payments

  • Orders are confirmed only after full payment through secure payment gateways available on our website.

  • We reserve the right to cancel or refuse any order in case of payment issues, incorrect pricing, or misuse of offers.

5. Shipping and Delivery

  • We ship both within India and internationally. Delivery timelines and charges are outlined in our Shipping Policy.

  • Any delays due to weather, local/international events, courier, natural disaster, customs or for any unforeseen circumstances which are beyond our control, but we will assist in tracking.

6. Cancellations, Returns, and Refunds

  • Because of the nature of our goods, products once purchased cannot be returned.

  • We do not offer cancellations once an order is confirmed.

7. Intellectual Property

  • All content on this website, including text, images, designs, and logos, is the property of Desi Raga (Anaadi Ananta Naturals Pvt Ltd) and protected by applicable laws.

  • You may not copy, reproduce, or distribute our content without prior written consent.

8. Limitation of Liability

  • Desi Raga is not responsible for any allergic reactions, misuse of products, or results that vary due to individual skin types.

  • In no case shall our liability exceed the value of the product purchased.

9. Governing Law

  • These Terms are governed by and construed in accordance with the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India.

10. Contact Us

For any queries regarding these Terms, you may contact us at:
📧 hello@desiraga.com
📞 +91 889.889.3344 (WhatsApp Chat Support Only – Fast and Convenient)

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