Privacy Policy
📄 Privacy Policy
At Desi Raga, operated by Anaadi Ananta Naturals Private Limited, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us.
1. Information We Collect
When you visit our website or purchase products, we may collect:
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Personal details: name, email, phone, billing and shipping address.
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Payment details: processed securely by third-party payment gateways (we do not store card details).
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Browsing data: device information, IP address, and cookies for analytics, personalization, and security.
2. How We Use Your Information
We use your data to:
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Process and fulfill orders.
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Provide customer service and support via email or WhatsApp.
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Send updates, offers, and newsletters (customers are auto-enrolled, with the option to unsubscribe at any time).
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Improve website functionality, user experience, and security.
3. Sharing Your Information
We do not sell or rent your personal information. We share it only with trusted partners, including:
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Logistics providers to deliver your orders.
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Payment gateways to securely process transactions.
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Technology and analytics providers (Google Analytics, Microsoft Clarity, Meta Pixel, and other third-party tools) to track performance, marketing effectiveness, and customer behavior.
All partners are required to handle your data responsibly and securely.
4. Cookies and Tracking
We use cookies, pixels, and tracking scripts to enhance your browsing experience and deliver personalized offers. You can disable cookies in your browser settings, but some features may not function properly.
5. Data Retention
We retain your data only as long as needed for legal, regulatory, or business purposes. Some information may be kept for record-keeping even after you delete your account.
6. Your Rights
You have the right to:
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Access, update, or correct your personal information.
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Unsubscribe from promotional communications.
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Request deletion of your personal data by contacting us.
Note: Data deletion requests will be honored, but there is no fixed turnaround time. We will confirm via the channel you used to request once your data is deleted.
7. International Customers
As we ship globally, your personal data may be processed outside your home country. By using our services, you consent to such transfers in line with applicable laws.
8. Children’s Privacy
Our website and products are not intended for children under 18. We do not knowingly collect data from minors.
9. Security
We implement encryption, secure servers, and restricted access protocols to safeguard your information. While we strive for complete protection, no method of online transmission is 100% secure.
10. Policy Updates
We may revise this Privacy Policy periodically. Updated versions will be posted on this page with a new “last updated” date.
11. Contact Us
For privacy-related concerns, please reach out to us:
📧 hello@desiraga.com
📞 +91 889.889.3344 (WhatsApp Chat Support Only – Fast and Convenient)